General Office Assistant

Wedlake Bell's close-knit General Office (GO) department is recruiting for a General Office Assistant to grow our team. This is a full-time, permanent position.

The GO team supports our entire firm on general maintenance, printing, post, and other ad-hoc duties to ensure we provide a first-class service to our staff and clients. They are a valued team in the firm, delivering service efficiently and ensuring we run smoothly.

As a General Office Assistant, you will work closely with your team members to ensure that GO services are provided to a high standard. We will provide full training, and you will have the opportunity to develop your skills and experience in a supportive environment. Most of the GO team have been with the firm for a long time, and enjoy working with and supporting new members to ensure you learn quickly and enjoy the role.

The General Office Assistant position is a fantastic opportunity for someone who would like to join services role within a City law firm. While experience is welcomed, it is not required. More important is that you are a good team-player, highly organised, and willing to learn.

In return we offer a competitive salary, a friendly and welcoming working environment (with subsidised lunches), and regular firm social events including our annual ski and walking trips.

Apply today to find out more.

About Us:

Located in the heart of the City of London, Wedlake Bell is a Top 100 law firm offering full services across Private Client, Real Estate, Business Services, and Disputes. The firm has 81 Partners and a total headcount of around 400. We have grown year-on-year, attributed to the continual success of our legal teams, and the dedication of our staff members.

Our culture is widely-recognised as one of the best in City law, built on trust, collaboration, and mutual respect. Joining us, you will be part of a firm which supports work/life balance, personal development, and building strong connections. With regular cross-firm socials and events (including our renowned yearly ski trip!), you will quickly feel like part of the WB team!

Key Responsibilities:

• Providing a polite and courteous customer service to all staff and clients, liaising with external supplier contacts used by Wedlake Bell relating to the General Office Department, including resolving any general queries or problems, escalating more complex matters up to the General Office Supervisor as appropriate;
• Setting up conference rooms, round-table meetings, Teams meetings and lunches;
• Dealing with desk moves/assessments;
• Regular health and safety walk-round checks of fire exits, cables, flooring, lights etc;
• General maintenance tasks e.g. changing light bulbs, batteries, fuses etc;
• Liaising with external contractors;
• Assist in office moves which may include lifting and moving of heavy equipment/furniture/files/paper etc;
• To positively and pro-actively support the team in the efficient running of the department;
• Ensuring all work is completed within appropriate timescales;
• Provide cover within the General Office to suit the needs of the business;
• Carry out post runs for all incoming/internal/outgoing post;
• Booking couriers and monitoring the service delivery;
• On request, carry out local by-hand deliveries and collections in a timely manner;
• Ensure the General Office Department is maintained in a neat and tidy condition at all times;
• Franking post and purchasing postage stamps as necessary, or any other relevant items;
• Replacing toners and cartridges for printers and photocopiers around the office and ensuring sufficient stock levels for replacements are maintained; and
• Other ad-hoc tasks as and when required.

Skills and Qualifications:

• Ideally have completed CILEX / City & Guilds Legal Secretarial Diploma, or other relevant Business Administration qualification;
• Prior experience in a customer service or office environment preferred, but not required for the position;
• Demonstrable organisational and time management skills, and a proactive mindset to completing work;
• Good level of English language and grammar skills;
• Numerate and IT literate, including Microsoft Office programs;
• Able to work efficiently and autonomously under pressure;
• Excellent communication/customer service skills;
• High levels of confidentiality, discretion, diplomacy and accuracy; and
• The ability to work as part of a team.

Why join us?

• A competitive starting salary;
• comprehensive pension plan;
• 25 days paid holiday per annum, plus additional leave for significant life events;
• Option to purchase up to five additional days of holiday each year;
• Life Assurance and competitive income protection scheme;
• Access to Private Medical and Dental Insurance from day one;
• Enhanced parental leave policies;
• Employee Assistance Programme with face-to-face counselling services;
• Variety of staff wellbeing initiatives including Pilates classes and subsidised gym memberships; and
• A range of bonus schemes recognising referrals and client introductions.

We are dedicated to fostering a diverse and inclusive workplace, where every individual is respected and valued. We welcome applications from all qualified candidates, irrespective of their background or personal circumstances.

If you are passionate about joining a busy team and are eager for a challenging yet fulfilling career, we encourage you to apply.